Stream disconnects occur when a part of the communication between the client computer and Airtame is disrupted (PC>Network>Airtame). This can happen because of instabilities like app crashes or poor WiFi signal but can also be caused by network configurations. Here are some very common practices and what you can do to prevent them from sacrificing your stream.
On The Network
- Bandwidth Limits: Other apps can temporarily pause Airtame network traffic to gain more bandwidth. Syncronizing apps like dropbox, one drive and google drive are the most likely to cause this on older computers.
- Session Timeout: If you have "Session Timeout" enabled in your network controller it will help to increase the length of this timeout or disable it all together.
- RADIUS Session-Timeout: For Enterprise setups, if you have a "Session Timeout" set up on your RADIUS server, try increasing the time of this timeout or disable it completely.
- Pre-Authentication: Try enabling "Authentication" inside of "Pre-authentication" in your wireless controller. This feature's naming can change from system to system but is usually known as PMK Caching or OKC.
- Interference: Are your wireless access points interfering with each other? You should aim for Airtame to receive a wifi signal strength of more than -60db from one access point. Failure to obtain a strong signal strength will cause the Airtame to ROAM between different access points, running the risk of losing the stream.
- Lease Timeout: DHCP servers by default timeout IP addresses leased to devices like Airtame. Increasing this Timeout length will reduce the number of times that network traffic will be halted.